UserVoice is a full-service product feedback management company that develops software for gathering and analyzing customer feedback by prioritizing feature requests to drive strategic product decisions. UserVoice software has been used in a number of citizen consultations.
SmartVoteTM and Net Promoter Score (NPS) are analytic tools for measuring a product’s performance. SmartVote gathers data from surveys to gage user experience and customer preferences. External and internal feedback can be collected through widgets, a feedback portal, contributor sidebar, or through a mobile app. The Instructions for mobile customization of UserVoice iOS SDK is available on GitHub. Feedback content can also be managed and moderated with UserVoice software.
UserVoice was founded in 2006 by Richard White. The Software-as-a-Service (SaaS) company is based in San Francisco, CA.