From the in-depth case study available on e-practice.eu: Virtual Cities 2009
The Dutch cities of Apeldoorn, Helmond and Tilburg are utilizing virtual world technology (VirtuoCity) to support the participation of their citizens in important city reconstruction projects since 2004. These virtual cities enable access to the virtual 3D presentation of the city, as it is at present or as it will be in the future, over the Internet with relatively basic computers. While navigating, they are provided with all kinds of multi-media information including video, can leave their remarks in a forum, vote for alternative designs, chat with other visitors or have a coversation using the newest voice chat option. A breakthrough was the application of online voting in Tilburg, whereby citizens could submit (binding) votes on one of the three designs for the central marketplace.