From the document:
For Public and Private Sector Stakeholders
In all walks of life, consultation is becoming a necessary pre-requisite of many major decisions.
In the public sector, and in many related areas of the private sector, consulting stakeholders, interest groups, communities or the public at large is frequently a requirement. In business and organisations, in many instances it’s simply best practice to consult all interested parties before making a critical decision.
And now, in the Web 2.0 era, with online networking and self-service communities becoming the norm, e-consultation is the way everyone expects to consult, and be consulted.