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The Promise and Problems of Online Deliberation

A working paper by Dayton, OH-based Kettering Foundation:

Many civic and deliberative organizations are working to take advantage of the tremendous potential that new and digital media offer for citizens as they attempt to discuss and address problems at both the local and national levels. We know that many of these media (Facebook, Twitter, online forums) are used effectively for self-expression and organizing. There are challenges, however, in taking true deliberation—recognizing tradeoffs, considering other people’s experiences, and making choices—online. This Kettering Foundation working paper by Laura Black focuses on the question: To what extent can digital media truly offer potential opportunities for deliberative decision making, particularly the practice of deliberation itself?

The report was released in 2011.

Additional information